Majority of public universities are not call responsive – EduWatch

Education think tank – Africa Education Watch (EduWatch) after it conducted a call test survey says the majority of public universities in the country do not respond to calls placed to official telephone lines advertised on their websites.

In a social media post sighted by AcademicWeek, the Director of EduWatch, Kofi Asare said only 7 out of the 16 public universities responded to at least 1 of 3 test inquiry phone calls placed to official telephone lines advertised on their websites.

The telephone calls according to the Africa Education Watch Executive (EduWatch) Director were placed over a period of 3 working days (between 14th -16th May 2023) during official working hours.

Expressing worry over the situation he said “It appears leadership in most education sector public institutions exist to serve the government than the state. They don’t understand public service.”

Non-telephone responsive public universities

1. University of Ghana.

2. Kwame Nkrumah University of Science and Tech.

3. University of Cape Coast.

4. University for Development Studies.

5. University of Education, Winneba.

6. University of Health and Allied Sciences.

7. University of Professional Studies, Accra.

8. Ghana Communication Technology University.

9. Akenten Appiah–Menka Univ of Skills Training & Entrepreneurial Dev’t.

Telephone responsive public universities

1. C. K. Tedam Univ of Tech & Applied Sciences

2. Ghana Institute of Mgt and Public Administration

3. University of Energy and Natural Resources

4. University of Env and Sustainable Development

5. University of Media, Arts and Communication

6. University of Mines and Technology

7. S.D. Dombo Univ of Business And Integrated Development Studies

The University of Professional Studies (UPSA) following the Africa Education Watch test call survey has said it is actively addressing this issue and working towards a prompt resolution to ensure that all phone lines become operational.

“Our social media platforms are equipped with a dedicated online team that is readily available to assist you. Should you have any queries or require immediate assistance, please feel free to reach out to us through our social media channels,” it said.